The Insight Column

A decree issued from Westminster in 2013 comes in to force in just over a month, meaning the nation's larger organisations will face mandatory audits of their energy use.

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Our building closes this evening (20th December) for the festive season; opening again on Monday 6th January 2014.

We welcome your bookings onto public courses via the "Course Dates, Locations and Prices" module, as usual; and our admin team will respond to you on our return.

In the meantime, we wish all of our customers and Associates a peaceful Christmas and prosperous New Year.  

Management Review is a process found in clause 5.6.1 of ISO 9001:2008. Chairman of the Chartered Quality Institute West of Scotland branch, Ron Rivans, explains the purpose of this process, who it involves, and the benefits of it to the practical value of your organisation's Quality Management System.

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With this being the United Nations' 'World Quality Week', what better topic for Ron's Q & A video than this? A fundamental principle for effective Quality Management, but a clause of 9001 that is often misunderstood or neglected.

Risk and Preventive Action

Annex SL text does not include a clause giving specific requirements for "preventive action‟. This is because one of the key purposes of a formal management system is to act as a preventive tool.

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