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The Insight Column

Since I became involved in Quality and Environmental Management I have been asked about calibration and whether it is necessary, no matter whether it was in semi-conductor, high volume ink jet cartridge, printer manufacturing or building and construction works.

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Have you noticed how – as customers – we are becoming more and more accustomed to making online purchases after first receiving a more tailored sales process?

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SQMC's own Quality Manager, Karen MacKenzie, sums up the key changes between ISO 9001:2008 and ISO 9001:2015. Part 1 (of 2).  

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Part 2 (of 2) of Karen MacKenzie's summary of key changes to ISO 9001 in 2015. Catch the first five changes here.

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I've been very impressed by our newest overseas client, Stock Spirit Group, of Poland. Not only did their 9 trainees pass their IRCA certified ISO 9001 Lead Auditor training course first time, earlier this month; but they all did so using English as their 2nd or 3rd languages. This is no mean feat, as anyone who has sat what is a very advanced-level external auditing theory examination will tell you!

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