MENU

The Insight Column

With ISO 9001:2015 finally now published as a 'full ISO' by the British Standards Institute, SQMC's Ron Rivans explains the Standard's relevance and application in respect to calibration, which comes under clause 7.6 of ISO 9001:2008 (or clause 7.1.5 of ISO 9001:2015).

Read more ...

We hear a lot about 'Customer Care', or rather the lack of it, so I am pleased to report on an experience my wife & I encountered recently, incognito!

Read more ...

Since I became involved in Quality and Environmental Management I have been asked about calibration and whether it is necessary, no matter whether it was in semi-conductor, high volume ink jet cartridge, printer manufacturing or building and construction works.

Read more ...

The Scottish Quality Management Centre (SQMC) yesterday hosted the first internationally accredited ISO 9001:2015 Auditor Transition course in the country, at its Dunfermline headquarters.

Read more ...

Have you noticed how – as customers – we are becoming more and more accustomed to making online purchases after first receiving a more tailored sales process?

Read more ...