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The Insight Column

The rudiment of the Standard, Ron Rivans explains the scope (essentially the purpose) of ISO 9001.

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One of the issues we've found that newcomers to Quality Management Systems struggle with is the difference between documents and records. The new ISO 9001:2015 Standard should help with this. From now on, both are combined under the term "documented information", meaning two separate procedures are no longer required.

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We hear a lot about 'Customer Care', or rather the lack of it, so I am pleased to report on an experience my wife & I encountered recently, incognito!

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With ISO 9001:2015 finally now published as a 'full ISO' by the British Standards Institute, SQMC's Ron Rivans explains the Standard's relevance and application in respect to calibration, which comes under clause 7.6 of ISO 9001:2008 (or clause 7.1.5 of ISO 9001:2015).

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The Scottish Quality Management Centre (SQMC) yesterday hosted the first internationally accredited ISO 9001:2015 Auditor Transition course in the country, at its Dunfermline headquarters.

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