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The Insight Column

Many organisations in Scotland have successfully transitioned their Quality Management System to ISO 9001:2015 - well ahead of next years deadline.

However, a leading Certification expert last week updated SQMC on the levels of transition. Rather concerningly, it is not what was anticipated; with a surprising number of organisations to have even begun the process, yet. This could have grave ramifications for their business.

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It is often thought that if someone is knowledgeable in a certain area, or if they are highly skilled with many years of experience, then they can easily pass on their knowledge to others by training them.

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As specialists in training and personal development in the field of business management systems, we often find that when students first come to us they are held back by a number of issues affecting their approach to learning. Our trainers are adept at navigating around these problems and helping students to get the most out of our training courses, but it is evident that most of the problems date back to the student’s school days.

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Internal staff training is not for everyone, because to do it efficiently and effectively takes skill, hard work, inspiration and wisdom... but it's also not a black art! SQMC Training Designer and Facilitator, Karen MacKenzie, has won awards in this area, and today she shares some of her 'secret formula' for success, in 5 bite-size chunks: 

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You know, there is an art to passing an exam and it involves more than you probably imagine...

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