ISO 9001 Foundation Workshop (QMS)

A 1-day introductory course based on IRCA 2001

Aim

The aim of this course is to provide participants with an overview of the purpose and requirements of ISO 9001:2008 as a tool for business improvement.

Who should attend?

It is intended for those requiring an introduction to the QMS Standard, and for all levels of staff - including top management.
Those involved in the design, implementation and continual improvement of the QMS will find this course helpful, as will those who plan to take other ISO 9001:2008-based training courses such as Internal Quality Auditor and QMS 2000 Auditor/Lead Auditor.

Benefits

By the end of the course, participants should be able to:

Explain the purposes intent of the ISO 9000:2008 series
Describe the ISO 9001:2008 requirements
Explain the relationship between the clauses of ISO 9001:2008

Programme

Topics covered include:

  * Brief background to the QMS Standard
  * The Eight Quality Management Principles
  * The Process Model
  * The PDCA cycle
  * Key new ISO 9000:2008 definitions
  * A thorough explanation of each clause of ISO 9001:2008 ('Requirements')

"Enjoyed the course. Now I know who you are, will use you again - 'keep it local!' "

Interserve Ltd.

"The course was very helpful and will allow me to develop my skills."
Gillian, Fife Council.

"Very informative and easy to understand."
Beverley, Fife Council.